Privacy Policy

Last updated July 01, 2025

This document sets forth the privacy practices (the “Policy”) of Ez AC Repair Scottsdale (the “Website”). This Policy governs information collected via this Website or through any request for a quote submitted through the Website.
By using this Website, you agree to the practices described herein. This Policy describes:

What personal information is collected and how it may be used or shared

The options available to you regarding your data

Measures we take to protect your information

How you can update or correct your personal data

Data We Gather, Purpose of Use, and Disclosure

We collect the information you voluntarily provide when filling out forms on the Website.
Your data will be used to respond to your inquiries or to provide the services you requested. We do not share your information with parties outside our organization except as necessary to fulfill your request.
By submitting your information, you acknowledge that we may forward it to our Premier Partners as defined in our Terms of Service. Our Premier Partners may also share this information with their employees, contractors, clients, agents, referrals, or others as needed.
Unless you request otherwise, we may contact you via email about promotions, service updates, or changes to this Policy.

Your Rights to Review, Modify, or Remove Information

You have the right to limit or stop future contact from us at any time. To exercise these rights, email us at [email protected]. You may also:

Request details of any personal data we hold about you

Correct or update your information

Ask us to delete any records about you

Raise concerns regarding how your data is managed

Safeguarding Your Information

We maintain procedures to secure your personal information. Any sensitive data you submit via the Website is protected both online and offline.
When we collect sensitive information (such as credit card details), it is encrypted during transmission. You can confirm encryption by looking for a lock icon in your browser’s address bar and “https” in the URL.
Access to personally identifiable information is restricted to employees or service providers who require it to perform their duties, such as customer service or preparing quotes. All computers and servers storing this data are maintained in a secure environment.
If you believe we are not complying with this Policy, please contact us at [email protected].

California Consumer Privacy Act (CCPA) Notice

The California Consumer Privacy Act (“CCPA”) grants California residents certain rights regarding their personal information. This section explains those rights and how you can exercise them.

Categories of Personal Information Collected

We collect Personal Information (“PI”) as defined by the CCPA, which includes data that identifies or can be linked with a specific individual or household. Examples include:

Name (first and last)

Email address

Telephone number

Street address

IP address

Sources of Personal Information

We collect PI from a variety of sources, including but not limited to:

Directly from you when you contact us or submit forms

When you leave a review or communicate through the Website

From our Premier Partners, vendors, or service providers

From publicly available information, including social media accounts

Automatically through your interaction with our Website (e.g., IP address, device details)

How We Use Your Personal Information

We use collected PI to:

Provide quotes, services, or information you request

Deliver customer support and respond to inquiries

Improve our Website, services, and offerings

Protect the security and integrity of our systems and data

Comply with applicable legal obligations, including those under the CCPA

Retention of Personal Information

We retain your PI only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Factors considered in determining retention include the sensitivity of the information, potential risks of disclosure, the reasons it was collected, and applicable legal requirements.

Categories of Entities With Whom We Share Personal Information

We may share your PI with the following:

Service providers assisting us in delivering services

Premier Partners and their contractors, employees, and agents

Affiliates or related entities

Contractors or advisors you authorize

Government or regulatory agencies when required by law

Your Rights Under the CCPA

Right to Notice: You are entitled to know what categories of PI are collected and the purposes for collection.

Right to Access: You can request disclosure of:

Categories of PI collected about you

Sources of the PI

Categories of third parties with whom we have shared or disclosed your PI

The purpose of collecting or sharing your PI

Specific pieces of PI we have collected

Upon verification, we will provide this information in a portable format whenever feasible. We may deny requests if your identity cannot be confirmed, if requests are excessive, or if disclosure poses security risks.

Right to Deletion: You may ask us to delete your PI, subject to applicable exceptions and retention requirements.

Right to Non-Discrimination: Exercising your privacy rights will not result in any discriminatory treatment.

How to Submit a Request

To submit a verified request to access or delete your PI, email [email protected]. Please include your full name, email address, phone number, and the date of your original submission. We will respond within 20 business days with details regarding the sharing of your information.
Authorized Agents: If you wish to use an authorized agent to submit a request on your behalf, you must provide written authorization confirming their authority.